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NOTE: The majority of information presented in the website was for the 2008 AICE Conference. It is strictly for informational purposes only. The conference
committee is in the process of finalizing the 2009 AICE Conference Information and will post this information in this website once it becomes available.
Feel free to contact us for more information.
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| New Information for 2009 AICE Conference |
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| Date of Conference: |
March 2 - 4, 2009 |
| Keynote Speaker: |
Ellen Domb, Phd. |
| Conference Topics: |
1. TRIZ
2. Six Sigma Lean
3. Error Proofing
4. Root Cause Analysis
5. Soft Skills for Office/Service
6. Innovation/QFD |
| Next Update: |
Jan. 5, 2009 |
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| Thank you for your understanding. Please come and check back with us soon... |
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WORKSHOP AGENDA TUESDAY: MARCH 4, 2008
Registration: 7:00 - 8:00 a.m.
Full Day Workshops: 8:00 a.m. - 5:00 p.m.
Social Hour: 5:00 p.m.
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FULL DAY SESSIONS
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A: Statistics and Metrology/Measurement
Instructor: Steve Vardeman
Level: Intermediate to Advanced Full Day: 8:00 am - 5:00 pm
This workshop considers some basic concepts of
measurement and discusses a variety of elementary-to-
advanced statistical tools aimed at quantifying and
improving the effectiveness of measurement. Topics will
include: basics concepts and introduction to probability
modeling of measurement error, elementary one-and-
two-sample statistical methods applied to measurement
problems, using intermediate-level statistical methods
to quantify the importance of sources of variability in
measurement, and the analysis of data from standard gauge
R&R studies. Other topics involve simple linear regression
and calibration, quantifying how measurement precision
affects one’s ability to detect differences between measurands
and R&R concepts, and simple analyses for go/no-go calls on
individual items.
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B: Document Control: The Fuel of Effective Corrective Actions
Instructor: Denise Robitaille
Level: Basic to Intermediate Full Day: 8:00 am - 5:00 pm
Before you can even begin to address the root cause of a
problem and develop a corrective action plan, you need
to look at the documentation that describes what "right"
is supposed to be. What are the actual requirements - for
product or process? This workshop will begin with an
overview of document control and its roll as the foundation
to an effective quality management system. The integrity of
all processes - including corrective action - resides within
the shelter of good document control practices that are
understood by all organizational stakeholders. Building on
this foundation, the second part of the workshop will address
the requirements of corrective action with a particular
emphasis on the importance of both documents and records
for the implementation of effective corrective actions.
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C: Measuring Process Capability
Instructor: Davis Bothe
Level: Intermediate Full Day: 8:00 am - 5:00 pm
In today’s global economy, knowing how well the output of
your process satisfies customer requirements is extremely
important. Unfortunately, there are many questions about
exactly how a process capability study should be performed
and which capability metric is appropriate. Attendees
will learn the correct steps for properly conducting and
interpreting a capability study as well as the differences
between the Cp, Pp, Cpk, and Ppk indices. This workshop
will also cover the new information about capability included
in AIAG’s second edition of the SPC Reference Manual.
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D: Hands on - Triz. Learn tools and techniques to improve your creative problem solving skills
Instructor: Ellen Domb
Level: Basic to Intermediate Full Day: 8:00 am - 5:00 pm
TRIZ is the systematic innovation methodology that helps
you find creative solutions to all kinds of business and
technical problems. Instead of waiting for inspiration to
strike, you can be creative when YOU need to be creative.
TRIZ is fully compatible with Six Sigma, Lean, and other
quality improvement systems - they tell you what your
problem is, and TRIZ helps you find the solution. The
workshop will be hands-on. You will learn how to apply the
following tools to your problems; the Ideal Final Result, use
of existing resources, and the identification and removal of
contradictions.
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HALF DAY SESSIONS
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E: Sustainable Growth Through 6 Sigma, A Panel Discussion
Instructors: Ron Snee, Carl Saunders, Ron Atkinson, Greg Van Grinsven
Level: Basic to Intermediate Half Day: 8:00 am - 12:00 pm
Be sure to join us in March to find the answers you need
to secure sustainable growth through 6 Sigma. During
this session expect to learn from proven applications and
real results in an in-depth panel discussion. Leverage
new ideas and technologies from 6 Sigma experts. Enjoy
network opportunities scheduled throughout the conference
within a variety of markets, levels of expertise and degrees
of complexities. Mark your calendars today for AICE’s
Conference! Last year, nearly 200 professionals attended the
34th Annual conference. We expect this conference to be
better than ever.
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F: Creating Flow Through Supply Chain
Instructor: Kevin Duggan
Level: Basic to Intermediate Half Day: 8:00 am - 12:00 pm
Lean guidelines strive to create flow through a value stream
by linking processes together through robust, binary
connections. However, these connections usually end at the
receiving dock. Flow through the Supply Chain will provide
participants with methodology to create robust connections
in the supply chain in order to extend the values stream.
These connections not only create flow, they also allow us
to see when flow breaks down, which is key to building
operational excellence in the supply chain.
In this session, several types of supplier connections will
be taught and demonstrated through an in depth, hands
on simulation. After the simulation, students will learn
techniques to integrate suppliers into their value streams.
These techniques include understanding supplier capability
in mix and volume, Heijunka (load leveling) planning,
scheduling intervals, finished goods strategies, information
flows, and supplier improvement techniques. The summary
of applying these connections in the supply chain all result
in a supply chain that flows at the rate of customer demand,
and keeps suppliers from guessing what their customers need.
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G: Meetings–Moving from Mayhem to Magnificence
Instructors: Lori Glander and Judy Hendren
Level: Basic Half Day: 1:00 pm - 5:00 pm
If your meetings were rated like a production part, would
they be excellent quality, rework, or scrap? We are up against
some real challenges today: time challenges, virtual teams,
increasing expectations and results. And our meetings can be
a blessing or a curse. So how do we have more effective teams
and meetings? Through excellent facilitation skills. This
workshop is packed full of practical tips and proven solutions
to dramatically improve meetings, both face-to-face and
virtual meetings.
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H: Business Process Mapping
Instructor: Kevin Duggan
Level: Basic to Intermediate Half Day: 1:00 pm - 5:00 pm
Office value streams should be created so each participant can
see the flow of value in the office, and know what to do when
it breaks down. This workshop will teach the step by step
methodology to create flow in business processes. Students
will learn how to create a current state map of business
processes, and then learn the six guidelines to create flow an
office or business process value stream. More than just the
basics, this class will do a deep dive into techniques for true
flow in the office. These include takt capability, continuous
flow through preset office cells, work-flow cycles that create
guaranteed turn around time, integration events that pull
work forward, scheduling one point to flow information, and
visual timeframe management to insure the flow is correct.
Once the flow techniques have been taught, developing a stepby-
step implementation plan for is also covered so participants
will know what to do when they return to their operation.
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WORKSHOP AGENDA WEDNESDAY: MARCH 5, 2008
Registration: 7:00 - 8:00 a.m.
Full Day Workshops: 8:00 a.m. - 5:00 p.m.
Social Hour: 5:00 p.m.
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FULL DAY SESSIONS
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I: Bayes Workshop
Instructor: Steve Vardeman
Level: Intermediate to Advanced Full Day: 8:00 am - 5:00 pm
Bayesian statistical methods provide a formal coherent way
to combine current data and "prior information" to produce
inferences that reflect both. This course will introduce the
basic logic of Bayes inference and then illustrate how the
paradigm can be implemented in a variety of engineering
and industrial problems using the free WinBUGS software
(available at http://www.mrc-bsu.cam.ac.uk/bugs/winbugs/contents.shtml).
Participants are encouraged to download
the software to a laptop and bring it to the course.
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J: "The 3 Fs of TOC"
Instructor: Tim Sullivan
Level: Basic to Intermediate Full Day: 8:00 am - 5:00 pm
An organization is a complex web of people, equipment,
methods, materials and measures. Add to this detail
complexity the dynamic complexity of the changes
introduced by customers, suppliers, workforce, and
regulations, among other elements, and you have a picture
of the challenges faced by today’s management team.
Traditionally, management has divided the organization
into smaller, more manageable pieces with the objective to
maximize the performance of each part. After all, global
improvement is the sum of local improvements. Right?
Wrong! TOC holds that changes to most of the variables in
an organization usually have only small impacts on global
performance - that is, on the bottom line. There are few
variables for which a significant change in local performance
will effect a significant change in global performance. Such a
variable is called a constraint. Therefore, if you wish to achieve
more of your goal, you must Focus on the system’s constraint,
Follow-through with the right actions, and you must have a
dynamic Feedback mechanism to allow you to adjust to your
changing reality. This workshop explores these "3 Fs."
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K: Implement → the Future State
Instructor: Jim Black
Level: Basic to Intermediate Full Day: 8:00 am - 5:00 pm
The speaker will focus on the tools of implementation
using hands-on participation and discussion at each step
of the presentation. Starting with an overview of Value
Stream Mapping (VSM), participants will identify what
needs to change within the organization. The VSM will
lead participants to develop an Implementation Plan. Since
Kaizen (continuous improvement) is the major approach
to implementation, the presentation will then cover the
principles and concepts of Kaizen. The speaker will close
with a workshop on developing Kaizen teams - utilizing case
studies and hands-on exercises - to implement the Future
State of the Value Stream Map.
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L: Assessing Management and Leadership Potential, Skills and Behaviors
Panel: Dr. Randy Richards, Dr. Ron Westyn, Dr. Regina Stephens, Dr. William Parsons, Dr. Daniel Ebener
Level: Basic Full Day: 8:00 am - 5:00 pm
The workshop is aimed at those in supervisory or
management jobs. In our eight hour workshop, the five
faculty members of the SAU Masters of Organizational
Leadership program will teach participants how to identify
and assess management and leadership potential, skills
and behaviors in yourself and your employees. Participants
will complete multiple self-assessment instruments to give
them a hands-on experience as well as personal insight.
We will cover such topics as leadership core competencies,
influencing others in groups, strategic communication,
conflict management, driving change and building shared
vision. The topics will be integrated into a holistic approach
and each will be taught by the faculty member with expertise
on that topic.
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M: Tool Time for Business, Education and Healthcare
Instructor: Gary Nesteby
Level: Basic Full Day: 8:00 am - 5:00 pm
Take a day and have fun learning the universal language of
quality. This interactive workshop will focus in building a
philosophy of continuous improvement that you can take
back to your organization and apply immediately. Learn
how to collect, document and interpret data within a team
based continuous improvement (PDSA) philosophy. This
class includes the easy to understand Langford "Tool Time"
specifically written with examples from education, healthcare
and business.
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HALF DAY SESSIONS
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N:
VOC to EXPLORE or IGNORE,
that is the question!
Instructor: David Verduyn
Level: Basic Half Day: 8:00 am - 12:00 pm
There is a great deal of debate when developing next
generation products whether you should "ignore or explore"
the Voice of the Customer (VOC). Some say ignore the
customers because they can only tell you about the past,
and others are certain the Customers Needs are the center
of the universe. Who should we believe? It is the presenters
opinion there is a time and place for both in all product
development projects. This hands-on workshop will explain
the role of VOC and Innovation in Product Development
and will illustrate specifics on how Customer input needs to
be strategically integrated into the appropriate place in your
Product Development Process.
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O:
Systematic Innovation, not an oxymoron anymore!
Instructor: David Verduyn
Level: Basic to Intermediate Half Day: 1:00 pm - 5:00 pm
Ask your managers or executives two questions: "On a 1
to 10 scale, how important is Innovation to the long term
success of your organization?," and "What are some of the
best ‘methods’ your development teams use to innovate?"
The first question typically receives a 9 or 10 response and
the second typically yields dead silence, or an occasional
"Brainstorming" response. It is amazing how many
companies rely on techniques as primitive as Brainstorming
for strategic imperatives as important as Innovation! On
the other hand, several Fortune 500 Industry Leaders
have discovered a uniquely powerful array of "Systematic
Innovation (SI)" Methods to solve tough problems,
differentiate their offerings from the competition, and
provide USP’s (Unique Selling Propositions) to "Wow" their
discriminating Customers. This interactive and hands-on
workshop will introduce over 20 "Right & Left Brained"
(Psychological & Technological) Methods for SI including
at least 1 TRIZ tool not discussed by other presenter in this
conference. Several of the methods for SI methods will be
thoroughly explained and can be used immediately while
others will be introduced, but take additional time to master.
Knowing when and when not to use each tool is as important
as the tools themselves. Guidelines on how to select the
proper "innovation tool" will be explained.
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